Privacy Policy

 

Deema Support Services Limited ("we", "us", "our") is committed to protecting the privacy and personal information of our clients. This privacy policy explains how we collect, use, and protect personal information in connection with our services.

Personal Information We Collect 
We collect personal information from our clients when they engage in our services. The personal information we collect may include:

  • Name, address, and contact details
  • Date of birth
  • Health and medical information
  • Information about support needs and preferences
  • Employment and financial information
  • Criminal history (if applicable)

We will only collect personal information that is necessary for the provision of our services, and we will only use that information for the purposes for which it was collected.

Use of Personal Information 
We use personal information for the following purposes:

  • To provide our services to our clients
  • To manage and administer our services
  • To communicate with our clients
  • To comply with legal obligations

We may also use personal information for research and statistical purposes, but only in an anonymised form.

Disclosure of Personal Information 
We will not disclose personal information to third parties without the explicit consent of our clients, except where required by law or where necessary to provide our services. Where we disclose personal information to third parties, we will ensure that appropriate safeguards are in place to protect the privacy and security of that information.

Storage and Security of Personal Information 
We store personal information in a secure manner and take reasonable steps to protect it from unauthorised access, use, or disclosure. We use a range of security measures, including physical, technical, and administrative controls, to ensure the confidentiality and integrity of personal information.

Access to Personal Information 
Our clients have the right to request access to their personal information and to request that it be corrected, updated, or deleted. We will respond to such requests as soon as possible, and in any event within one month.

Cookies and Website Analytics 
We use cookies and website analytics to improve the performance and functionality of our website. Cookies are small text files that are placed on your computer or device when you visit our website. Website analytics enables us to analyse website traffic and usage patterns.

We use cookies and website analytics for the following purposes:

  • To monitor website performance and usage
  • To personalise website content and advertising
  • To improve website functionality and user experience

You can choose to disable cookies in your web browser settings, but this may affect the functionality of our website.

Changes to Privacy Policy 
We reserve the right to change this privacy policy at any time. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services after any changes to this privacy policy will constitute your acceptance of those changes.

Contact Us 
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights to access, correct, update, or delete your personal information, please contact us using the contact details provided on our website.

Thank you for choosing Deema Support Services. We are committed to protecting your privacy and personal information.